The more we know about your bore and pump, the better we can help. Please tell us about your setup below and we'll be in touch. Fields marked * are required.

Your contact details

First name *

Last name *

Mobile *

+61

Email *

About the bore hole

Please describe the current issue/s you are having with your bore pump &/or bore hole *

How many years old is the bore hole? *

Did you commission the bore to be drilled? *

Who drilled the bore hole? *

Do you have any documentation pertaining to just the bore hole? *

How deep is your bore hole? *

What is the flow rate of your bore hole? *

About the bore pump

Do you have any documentation pertaining to just the bore pump? *

How old is the current bore pump installation? *

Who installed the current bore pump? *

What type of bore pump do you have? *

How many pumps have been installed into that bore hole? *

Has anyone undertaken any maintenance, repairs &/or replacements etc on the bore pump &/or its associated components within the last 2 years? *

Are any of the components on your bore pump, control systems &/or water delivery infrastructure currently under warranty with a third party? *

After you have received our initial onsite diagnosis, are you seeking (for any reason) to re-engage any party who has previously installed, repaired or modified your bore pump, control systems or delivery infrastructure? *

How the pump is used

How long ago was the bore pump working? *

When you use the pump, what is the average time you let it run and pump water for? *

What is the most amount of time you have let the pump run continuously for? *

Does the bore pump have any dry run protection? *

Which describes best how the bore pump gets used? *

Has the bore hole ran out of water before? *

Bore pump information